This pre-order web shop (www.freedrum.rocks) is operated and maintained by Block Zero Inc. You are bound by these "Terms of Service" by viewing or placing an order through this pre-order webshop. Throughout the site, the terms “we”, “us” and “our” refer to Freedrum and Block Zero Inc.  

We reserve the right to change these terms of service. We will do our best to notify you with changes if you have provided your email address.

Block Zero Inc is registered in the United States of America and operates out of Malmö, Sweden. Our main trading adress is Stortorget 29, 211 34 Malmö, Sweden.

PERSONAL INFORMATION

By providing us with your email address you agree that it will be our method of communication. We will not sell or disclose your personal information to an external parties without your permission.

PRODUCT INFORMATION

We do our best to provide clear and accurate information about our products. However, we can also make mistakes. We are not held liable for any errors in advertising. If you notice any incorrect information, please contact support@freedrum.rocks.

DELAYS IN SHIPPING DATE

We are working as hard as we can to deliver your Freedrum product by our advertised shipping date but it is still possible that some delays may occur. You are welcome to request a full refund at anytime before your product is shipped by contacting support@freedrum.rocks.

IMPORT FEES

Any import fees or applicable taxes are to be paid by the customer.

RETURN POLICY

Thank you for pre-ordering Freedrum! We are working as hard as we can to deliver your Freedrum product by our advertised shipping date but it is still possible that some delays may occur. You are welcome to request a full refund at anytime before your product is shipped by contacting support@freedrum.rocks.

Once your order is delivered and we have not succeeded in making a product that you love, you are welcome to return a Freedrum order placed through www.freedrum.rocks within 14 days of receiving your order.
 
We will only process returns if an agreement has been made with us. You are able to request a refund by contacting support@freedrum.rocks.
 
All items must be returned in original condition and packaging. We reserve the right to refuse an exchange or refund if goods are returned incomplete or are damaged.
 
Refunds will be made to the original buyer’s credit card within 14 days from date of return.

Please note that you are responsible for any charges related to a return and all return shipping or handling fees are non-refundable.
 

Please contact support@freedrum.rocks with any queries or concerns you may have.